He also defined the major types of MMO players:
1. Casual: participates in character creation, does newbie quests and areas
2. Interested: levels 10-20, chatting, battlegrounds
3. Committed: leveling to cap, crafting, grouping
4. Devoted: running instances, 10 man raids, guilds
5. Hardcore : 25+ man raids, rep grinding, competitive PvP
I'd have to say I'm a '4.5' -- I'm not that gung-ho about the bigger raids, but they're fun once in a while.
In my opinion, he shortchanges 'Casual' players a bit... I'd think that most people who call themselves casual players would do more than just play with the character creation and then get bored before even leaving the newbie zone. =P
I think a more fair definition of Casual would be 1 and 2 combined, and that most people overlap each category a bit.
"Next, Schubert argued that the industry uses the term “hardcore” too loosely. He said "hardcore" used to be a good thing because the majority of the market used to be hardcore.
“Now it’s something producers say is bad, and they bring in the grandma test. ‘Why can’t you make it so my grandma play this?’ ‘Boss, I don’t think my grandma will ever like a Babylon 5 game.’”
I think he nails the issue right there... unless your grandma is a gamer to begin with, it doesn't matter what developers do, she won't want to play your game. When my husband explained football to me, for instance, to the point where I actually understood it all, I still didn't become a sports fan. I don't find football interesting in the least, even when it became 'accessible' to me.
It's a waste of effort to try to tailor a game for people who aren't interested in playing games in the first place. 'Casual' gamers are still gamers.